The Travel Bug has certainly bitten at a Milford Shopping Centre travel store, which is moving into new era with a new look store opening this month.
Flight Centre has been providing fabulous holidays and travel deals to the residents of Milford and beyond for over fours years, and is now going through an exciting new phase of development. A major refit this month will see a new vibe hit the mall-based branch, and the talented team at the store are buzzing about it.
Manager Jessica Oswald has been with Flight Centre for seven years and loves it. “We love to travel and we love the people who come in here!
“We’re a friendly team, with members of staff who have over 20 years in the travel industry. We all have the enthusiasm for it; we work in it because we are passionate about it and that can be said for every one of us.”
Jessica grew up on the Shore, and several family members having taught at various North Shore schools. She tells how the previous store look was based on the ‘check-in desk’ look, but is enthused about the new concept arriving this April.
“We are moving more into a retail/social environment with the store, with a more open design. We can’t wait to seeing how it’s going to look and feel. I haven’t quite figured out where I’m going to put my morning cup of coffee down yet, but I’m sure I’ll work that one out!”
It’s the customer experience that is paramount to Jessica and her team. She said: “It’s important to us to have customers who are going to come back to us time and time again because of the service they’ve received.”
Jessica is proud of how Flight Centre has been voted one of New Zealand’s favourite companies to work for, for the past ten years. “It’s a real open door policy we have here at Flight Centre, which makes for a great work environment.”
And as for the current ‘hot’ destinations, where is Jessica currently raving about? “Myanmar! Formerly Burma, it’s just above Thailand, and you can go into the south of the country and cruise your way back up. It gives you Asia and the temples without being too built up. And personally, I always find it hard to look passed Italy!”
The new look Flight Centre store will be unveiled on April 13th. Customers old and new are welcome to join the team at 4pm that day to celebrate this landmark with the team at this local travel store.
Jessica added: “We’re looking forward to seeing what this new chapter will bring!”
Flight Centre, Milford Shopping Centre, Milford 09 489 5480 flightcentre.co.nz
By Heather Vermeer
Channel Magazine: Issuu 53 April 2015